Clients serve themselves
Customer portals
A customer portal gives your clients secure access to orders, order status and documents — and frees your people from routine communication.
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The problem we solve
When clients order by e-mail and ask about order status by phone, administration grows on both sides. Information gets lost, answers repeat, and the sales team does work a portal could handle.
Typical scenarios
- online ordering of services and materials connected to internal systems
- real-time order status tracking
- self-service downloads of documents, reports and invoices
- appointment booking with automatic rule and capacity checks
- multi-level roles — client, branch, headquarters
Security and operations
We separate portals from internal systems (communication tunnel, API layer), handle authentication via OAuth2 and give sensitive operations an audit trail. We are used to stricter regimes for healthcare and financial data.
How we work together
We start with analysis and a solution proposal with a quotation, continue with architecture and staged development, and finish with acceptance and deployment — which we then operate long-term. The whole process is described on the home page.
Technologies
Frontend in Angular, backend in .NET or Laravel, connected to ERP (e.g. Helios), accounting or booking logic through dedicated integration microservices.
- Angular
- .NET
- Laravel
- OAuth2
Frequently asked questions
Can the portal work with our existing ERP?
Yes — we build the portal as a layer on top of your systems. It talks to the ERP through an integration microservice with full transactional control.
What if clients don't use the portal?
We design the portal around what clients do most often — placing an order and checking its status in a few clicks. We help measure and evaluate adoption.
How do you secure external access?
The public part never touches the internal database directly. Between the portal and internal systems sits a controlled API layer with an audit of all operations.
Ready to start a new project?
Tell us about your project — we reply within one business day.
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